The USB transceiver for my Microsoft Comfort Keyboard and Mouse stopped working yesterday even though the weld that was done in Nelson, BC held up. It separated from the plastic. I called the store where I bought it to see if they could track the receipt from the serial number because Microsoft said that the warranty on it was good for 3 years and I think it is under 3 years old. The staff person (with an accent traditionally associated with knowing about computers) was obnoxious. How dare I call on Black Friday? As if Point Grey Staples is going to have hordes of people. And why can't I call on Black Friday if I have to buy a new combo; which is what I ended up doing; but not in a Staples store.