twitter

Friday, 1 May 2015

BMJ Awards 2015 Women’s health team of the year

BMJ Awards 2015

Women’s health team of the year

BMJ 2015; 350 doi: http://dx.doi.org/10.1136/bmj.h2030 (Published 30 April 2015) Cite this as: BMJ 2015;350:h2030

  1. Nigel Hawkes, freelance journalist, London, UK
  1. nigel.hawkes1@btinternet.com
Changing expectations is the theme that links the five shortlisted entries in the Women’s Health team category of the BMJ awards, says Nigel Hawkes. Rather than dramatic breakthroughs in care, the teams succeeded by using existing knowledge better through persuasion, training, and altering entrenched attitudes. Teamwork, openness, and a willingness to share perceptions good and bad were common factors

Improving induction of labour

Induction of labour is increasingly common, says Sabrina O’Dwyer, a specialty registrar at Barts Health NHS Trust, but is “infamous” for being poorly managed, to the irritation of women and at the risk of increasing the caesarean section rate. “We have an ageing maternal population, more medical problems, more fertility treatments, more diabetes in pregnancy, and all lead to a higher induction of labour rate,” she says. “But it is elective work, it doesn’t take priority, and it can be neglected a bit. It features a lot in complaint letters.”
A study launched at Whipps Cross Hospital in north London, part of the Barts trust, found inconsistent and outdated guidelines, poor patient information, a lack of coordination, and no feedback to staff. “Caesarean rates were high—we were an outlier,” she says.
One big change was to implement outpatient induction of labour in low risk women, using Propess, a single administration prostaglandin that works over 24 hours. Strong conditions were enforced, such as insisting that women had access to a phone, good English, and the competence to remove the pessary as instructed. An induction of labour suite with a dedicated midwife was also introduced, and the programme involved effective and continued engagement of all the staff involved.
The results show a reduction in active labour from the time of admission, and a fall in the caesarean section rate from 30% to 20%, as well as improved patient satisfaction scores. “There was a big culture change,” O’Dwyer says. “We have to prioritise women’s expectations and outcomes. The idea that they could wait for ever needed to change. The challenge now is to sustain the improvements.”

Training for cultural change

Cultural change through human factors training was the key to reducing postpartum haemorrhage at Peterborough City Hospital. “In 2012 in our hospital it was very high,” says Manjula Samyraju, consultant and intrapartum care lead at the trust. “We tried very hard in 2013 to reduce it and had some success in reducing cases of massive blood loss (more than two litres) but had little effect on less severe blood loss which ought to have been avoidable.”
With the support of Maggie Boyall, practice development midwife at the trust, and others, she decided that training in the human factors that often underlie poor performance might help. A survey in September 2013 showed a defensive culture in the maternity staff, with more than half of responders saying they would not raise their concerns for fear of ruffling other people’s feathers.
With the aid of the University of Hertfordshire and support from the trust board, mandatory training days were used for human factors training. “It’s non-clinical,” she explains. “It’s about why do we make mistakes, how can we help each other and manage risks better. It’s not about systems but about how individuals can change them. At the end of the day it’s about how we come to work.”
Achieving change was difficult, but worthwhile. Blood transfusions in the postnatal ward were cut by 30%. Postpartum haemorrhage was no longer the top risk. A new staff survey showed that 85% now felt able to express their views and concerns. “Oher departments are showing an interest and may take up the same training themselves,” Samyraju says.

Essential obstetric training

In low and middle income countries with weak healthcare systems, services in obstetrics and care of the newborn struggle. This is the problem addressed by the “Making it Happen” programme from the Liverpool School of Tropical Medicine, which mobilises 300 UK based volunteers to deliver short courses of training in 11 countries across sub-Saharan Africa and South Asia, funded by the UK Department for International Development (DFID).
“We go out initially to start training and build up capacity, and then we play a quality assurance role,” says Charles Ameh, deputy head of the Centre for Maternal and Newborn Health at the school. “Most of our volunteers work full time in the NHS and take unpaid leave to carry out the training, so we make sure they are away for a maximum of two weeks at a time.” Sustaining the improvements achieved is very important so the team has set up and furnished more than 200 skills rooms in countries where they have been active to scale up training packages to regional and national levels. Outcomes show a mean reduction in maternal deaths of 50% and a 15% reduction in stillbirths.
“We’ve trained over 12 000 healthcare workers so far in phase 2 of the project and our target is 17 000,” Ameh says. “Clearly there’s a high need for this kind of training. Even within the countries we already work in there’s room to expand—in Kenya, for example, we’ve only worked in three out of eight provinces and will be expanding, and other countries such as Ethiopia, Namibia, Sudan, and Uganda have also asked us to come.” That will depend on the availability of additional funding from DFID.

Diabetes preconception website

“Women with diabetes need to plan for pregnancy, but it’s not happening,” says Valerie Holmes, senior lecturer at Queen’s University Belfast. “If they have poor glycaemic control, they risk congenital malformations and miscarriage, so it’s important to plan.” Changes such as the increasing prevalence of type 2 diabetes at younger ages, and the movement of care from secondary to primary care mean that the conversations aren’t happening, and awareness of the risks is low.
She applied for a grant from Diabetes UK to develop a DVD, which was distributed to almost 5000 women with diabetes in Northern Ireland, and subsequently converted into a website with the backing of Public Health Agency Northern Ireland. Entitled “Women with Diabetes,” the subtitle on the opening page is “Things you need to know, but maybe don’t.”
Results showed that women were significantly more likely to have had their blood glucose recorded in the six months before conception and to have planned to take folic acid supplements. The team has also targeted health professionals. Holmes says the responses from both groups have been strongly positive, stressing that the DVD filled an educational void.
To get the message out wider the team has focused on social media such as Twitter, a good tool for reaching this particular group. “Doctors find it hard to have the right conversations with women at the right time because they need to mention it before they are pregnant or maybe even planning a pregnancy. So we try to get information packs to GP surgeries and to pharmacies where women will see them.”

Day case breast cancer surgery

How long do breast cancer patients need to stay in hospital after surgery? At Wrightington Wigan and Leigh NHS Foundation Trust in 2010 it was between two and three days. But consultant breast and oncoplastic surgeon Amar Deshpande believed that for straightforward cases without reconstruction length of stay could be greatly reduced.
“It is not medically necessary to stay for two to three nights but the culture had grown up that people have to stay in,” he says. “Once we got everyone together to discuss it, it wasn’t difficult to persuade them that it would be beneficial to reduce it. Initially we were looking to send them home the next day, and then we moved to the same day. Patients weren’t hard to persuade once we had been able to reassure them that they would get good support from community nurses and that if they needed it help would be at hand or only a phone call away.”
Enlisting the support and enthusiasm of community nurses was the key. “When they realised how important it was, they got involved. In addition, because we hold clinics every week day, if patients do need to be looked at they can be brought to the hospital.”
Now breast cancer surgery is done as a day case procedure for 85% of patients, and length of stay has fallen from an average of 2.7 days to 0.8 days in 2012 and 0.6 in 2014. “We found no evidence of harm. Patients have heard of it by word of mouth and now expect to be home the same day—and it reduces their risk of deep vein thrombosis and hospital acquired infection.” As well as saving the NHS money through reduced bed days, the trust earns more through the best practice tariff designed to encourage day case surgery.

Notes

Cite this as: BMJ 2015;350:h2030

Footnotes

  • The BMJ Awards are sponsored by MDDUS. The awards ceremony takes place on 6 May at the Park Plaza, Westminster Bridge, London. To find out more go to http://thebmjawards.bmj.com.